At ProGreen Carpet, customer service is our highest priority, which is why we offer a 100% satisfaction guarantee with every carpet steam cleaning job we do. But getting great results every time isn’t an accident, and we certainly don’t leave it up to chance. In order to deliver consistent results every time, all of the techs follow our in-depth, eight-step carpet cleaning process.

Pre-Inspection Before Carpet Steam Cleaning Begins

Before we begin, we’ll walk the area with you that we plan to sanitize. This is an excellent time for you to point out any areas of concern.

Set-Up

First we clear the area and set up our equipment. This step involves bringing in our cleaning equipment and running the water lines we use when sanitizing carpeting via carpet steam cleaning.

Pre-Treating

We spray your carpet with our powerful cleaning solution that breaks down dirt, stains, and even old detergent residue left behind from previous cleanings. We only use Procyon Extreme, an eco-friendly, biodegradable solution that is free of soap and harsh chemicals and rinses clean from your carpeting so you can feel confident that it’s safe for your kids and pets.

Scrubbing the Carpeting

By using the Hydroforce® Brush-Pro™ to agitate the carpet, the dirt, soil, and debris that’s trapped at the bottom of the carpet fibers is loosened. Extraction of the dirt and debris is then easy. And this can occur without damaging the carpet fibers at all.

Hot Water Carpet Steam Cleaning and Sanitization

Our machines heat liquid steam to 240°F, which is the temperature the CDC-recommends in order to effectively sanitize and kill germs, bacteria, and viruses. Using hot-water extraction, removal of all the dirt, stains, and allergens that were in your carpet can occur leaving the carpet material itself truly clean.

Carpet Protection

In addition to carpet steam cleaning and sanitization, we also offer optional carpet protection treatment. We use an amazing carpet protection product made by ScotchGard by 3M. It offers protection for your carpets from stains and keeps them cleaner for a longer time.

Carpet Grooming

This is an optional service in which we raise and lift the carpet fibers to encourage better airflow. This allows it to dry more quickly and evenly.

Final Inspection

We’ll walk through the area with you before we leave to make sure you’re 100 percent happy with the cleanliness of your carpets!

At ProGreen Carpet, we never cut corners and we follow the process every time with every customer, and that’s what makes us the #1 carpet cleaning company in Raleigh, Durham, and Chapel Hill, NC.